sla-monitor

# SLA Monitor Skill

## Purpose
Help teams set up production-grade monitoring for AI agents and automated services. Covers uptime tracking, response time SLAs, error budgets, and incident escalation.

## When to Use
- Deploying AI agents to production
- Setting up monitoring for client-facing automation
- Creating SLA documentation for service agreements
- Building incident response procedures

## Monitoring Stack Options

### Option 1: UptimeRobot (Free tier available)
- 50 monitors free, 5-minute intervals
- HTTP, keyword, ping, port monitors
- Email + Slack + webhook alerts

### Option 2: Better Stack (Formerly Uptime.com)
- Status pages included
- Incident management built-in
- Free tier: 10 monitors

### Option 3: Self-Hosted (Uptime Kuma)
```bash
docker run -d --restart=always -p 3001:3001 -v uptime-kuma:/app/data --name uptime-kuma louislam/uptime-kuma:1
```

## SLA Tiers

### Tier 1: Standard ($1,500/mo)
- 99.5% uptime guarantee (43.8h downtime/year)
- Response within 4 hours (business hours)
- Monthly performance report

### Tier 2: Professional ($3,000/mo)
- 99.9% uptime guarantee (8.76h downtime/year)
- Response within 1 hour (business hours)
- Weekly performance reports
- Quarterly optimization reviews

### Tier 3: Enterprise ($5,000+/mo)
- 99.95% uptime (4.38h downtime/year)
- Response within 15 minutes (24/7)
- Real-time dashboard access
- Dedicated support channel

## Alert Configuration Template

```yaml
monitors:
  - name: "Agent Health Check"
    type: http
    url: "https://your-agent-endpoint/health"
    interval: 300  # 5 minutes
    alerts:
      - type: email
        threshold: 1  # alert after 1 failure
      - type: slack
        webhook: "${SLACK_WEBHOOK}"
        threshold: 2  # alert after 2 consecutive failures
      - type: sms
        threshold: 3  # escalate after 3 failures

  - name: "API Response Time"
    type: http
    url: "https://your-agent-endpoint/api"
    interval: 60
    expected_response_time: 2000  # ms
    alerts:...