incidentio

# Incident.Io

Incident.io is an incident management platform that helps teams respond to and resolve incidents faster. It's used by engineers, SREs, and security teams to streamline incident workflows, automate tasks, and improve communication during critical events.

Official docs: https://developer.pagerduty.com/docs/incident-management

## Incident.Io Overview

- **Incident**
  - **Status Updates**
  - **Roles**
  - **Tasks**
  - **Integrations**
- **Severity**
- **Custom Fields**
- **Workflow**
- **User**
- **Notification Group**
- **Incident Type**
- **Priority**
- **Template**
- **Automation Rule**
- **Escalation Policy**
- **Schedule**
- **Conference Bridge**
- **Status Page**
- **Service**
- **Tag**
- **Cost**
- **SLA**

Use action names and parameters as needed.

## Working with Incident.Io

This skill uses the Membrane CLI to interact with Incident.Io. Membrane handles authentication and credentials refresh automatically — so you can focus on the integration logic rather than auth plumbing.

### Install the CLI

Install the Membrane CLI so you can run `membrane` from the terminal:

```bash
npm install -g @membranehq/cli
```

### First-time setup

```bash
membrane login --tenant
```

A browser window opens for authentication.

**Headless environments:** Run the command, copy the printed URL for the user to open in a browser, then complete with `membrane login complete <code>`.

### Connecting to Incident.Io

1. **Create a new connection:**
   ```bash
   membrane search incidentio --elementType=connector --json
   ```
   Take the connector ID from `output.items[0].element?.id`, then:
   ```bash
   membrane connect --connectorId=CONNECTOR_ID --json
   ```
   The user completes authentication in the browser. The output contains the new connection id.

### Getting list of existing connections
When you are not sure if connection already exists:
1. **Check existing connections:**
   ```bash
   membrane connection list --json
   ```
   If a Incident.Io connection...