Afrexai Post Mortem

# Post-Mortem & Incident Review Framework

Run structured post-mortems that actually prevent repeat failures. Blameless analysis, root cause identification, and action tracking.

## When to Use
- After any production incident, outage, or service degradation
- After a missed deadline, failed launch, or lost deal
- After any event costing >$5K or >4 hours of team time
- Quarterly review of recurring incident patterns

## Post-Mortem Template

### 1. Incident Summary (Complete Within 24 Hours)
```
Incident ID: [AUTO-GENERATED]
Date/Time: [Start] → [End] (Duration: X hours)
Severity: SEV-1 (revenue impact) | SEV-2 (customer impact) | SEV-3 (internal impact)
Impact: [Users affected] | [Revenue lost] | [SLA breached Y/N]
Detection: How was it found? (Monitoring / Customer report / Internal discovery)
Detection Delay: Time from incident start → first alert
```

### 2. Timeline (Minute-by-Minute for SEV-1, 15-min blocks for SEV-2/3)
```
HH:MM - Event description
HH:MM - First alert triggered
HH:MM - Team notified
HH:MM - Investigation started
HH:MM - Root cause identified
HH:MM - Fix deployed
HH:MM - Confirmed resolved
```

### 3. Root Cause Analysis — 5 Whys
```
Why 1: [Direct cause]
Why 2: [Why did that happen?]
Why 3: [Why did THAT happen?]
Why 4: [Systemic cause]
Why 5: [Organizational/cultural root]
```

### 4. Contributing Factors
Score each factor 0-3 (0=not a factor, 3=primary contributor):

| Factor | Score | Notes |
|---|---|---|
| Missing/inadequate monitoring | | |
| Insufficient testing | | |
| Documentation gaps | | |
| Process not followed | | |
| Knowledge concentration (bus factor) | | |
| Capacity/scaling limits | | |
| Third-party dependency | | |
| Communication breakdown | | |
| Change management failure | | |
| Technical debt | | |

### 5. What Went Well
List 3-5 things that worked during the response:
- Fast detection? Good runbooks? Strong communication? Quick escalation?

### 6. Action Items
Every action MUST have an owner and deadline:

| # | Actio...

# Post-Mortem & Incident Review Framework

Structured, blameless post-mortems that prevent repeat failures. Includes 5-Whys root cause analysis, incident cost calculator, action tracking, and quarterly pattern review.

## What's Inside
- Complete post-mortem template (SEV-1 through SEV-3)
- 5-Whys root cause analysis framework
- 10-factor contributing cause scorecard
- Incident cost calculator (direct + indirect)
- Quarterly incident pattern review
- Industry-specific regulatory requirements (HIPAA, SOX, PCI-DSS, SOC 2, OSHA)
- Blameless culture guidelines

## Who It's For
Engineering teams, SREs, ops leaders, and anyone who's tired of the same incidents repeating every quarter.

## Usage
Install this skill and your AI agent will guide you through structured post-mortems, calculate incident costs, track action items, and surface recurring patterns.

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**Your incidents reveal where AI agents should deploy first.**
- [AI Revenue Leak Calculator](https://afrexai-cto.github.io/ai-revenue-calculator/) — find your costliest gaps
- [Industry Context Packs — $47](https://afrexai-cto.github.io/context-packs/) — deployment playbooks for 10 verticals
- [Agent Setup Wizard](https://afrexai-cto.github.io/agent-setup/) — deploy your first agent

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