Crisis Communication Playbook
请根据来源仓库和你的 AI 工具说明安装此技能。先阅读技能文件和依赖要求，再添加到工作流。
SkillHub CLI
skillhub install 1kalin/afrexai-crisis-comms打开来源仓库，查看说明和兼容环境后，按来源提供的命令或步骤安装。
将来源链接提供给你的 Agent，让它先读取说明、核对依赖，并向你说明将执行的安装步骤。
Generate a crisis communication plan with holding statements, stakeholder messaging, media responses, and internal comms templates.
Tell the agent:
Every crisis response follows the ACE model:
Built by AfrexAI — AI context packs for business teams.
Need a full communications framework? Check our Professional Services Context Pack ($47) or run our free AI Revenue Calculator.
这些信息来自收录时的来源分析，可能滞后；使用前请核对最新来源文件。
AI-powered crisis communication framework for business teams. Generate holding statements, stakeholder updates, media Q&As, and internal comms in minutes instead of hours.
When a crisis hits, you need a response plan fast. This skill generates:
The average crisis costs companies $4.2M in brand value when handled poorly. 65% of that damage happens in the first 4 hours — before most teams even have a draft ready.
This skill cuts response time from hours to minutes.
Works for data breaches, service outages, product recalls, executive departures, negative press, regulatory investigations, and financial restatements.
Built by AfrexAI.
# Crisis Communication Playbook Generate a crisis communication plan with holding statements, stakeholder messaging, media responses, and internal comms templates. ## Usage Tell the agent: - "We have a data breach — draft crisis comms" - "Customer-facing outage — prepare stakeholder updates" - "PR crisis — generate a response framework" ## What It Produces 1. **Severity Assessment** — P1 (existential) through P4 (minor) classification 2. **Holding Statement** — Immediate public response (deploy in <30 minutes) 3. **Stakeholder Matrix** — Who needs to know, what they need to hear, when 4. **Media Q&A** — Prepared answers for likely journalist questions 5. **Internal Comms** — Employee briefing, leadership talking points 6. **Social Media Response** — Platform-specific messaging 7. **Timeline** — Hour-by-hour communication schedule for first 72 hours 8. **Post-Crisis Review** — Lessons learned template ## Crisis Types Covered - Data breaches and security incidents - Service outages and technical failures - Product recalls or safety issues - Executive departures or legal actions - Negative press or social media storms - Regulatory investigations - Financial restatements ## Framework Every crisis response follows the **ACE model**: - **Acknowledge** — Confirm awareness, show empathy - **Commit** — State what you're doing about it - **Explain** — Provide context without making excuses ## Tone Guidelines - Human first, corporate second - Specific commitments over vague promises - Take ownership — never deflect blame - Update frequently — silence is the enemy --- Built by [AfrexAI](https://afrexai-cto.github.io/context-packs/) — AI context packs for business teams. Need a full communications framework? Check our [Professional Services Context Pack ($47)](https://afrexai-cto.github.io/context-packs/) or run our free [AI Revenue Calculator](https://afrexai-cto.github.io/ai-revenue-calculator/).
# Crisis Communication Playbook AI-powered crisis communication framework for business teams. Generate holding statements, stakeholder updates, media Q&As, and internal comms in minutes instead of hours. ## What This Does When a crisis hits, you need a response plan fast. This skill generates: - Severity-classified response framework (P1-P4) - Holding statements ready in under 30 minutes - Stakeholder communication matrix - Media Q&A preparation - Internal employee briefings - Social media response templates - 72-hour communication timeline ## Why It Matters The average crisis costs companies $4.2M in brand value when handled poorly. 65% of that damage happens in the first 4 hours — before most teams even have a draft ready. This skill cuts response time from hours to minutes. ## Crisis Types Works for data breaches, service outages, product recalls, executive departures, negative press, regulatory investigations, and financial restatements. ## Get More - [AI Context Packs for Business Teams](https://afrexai-cto.github.io/context-packs/) — 10 industry-specific packs ($47 each) - [AI Revenue Calculator](https://afrexai-cto.github.io/ai-revenue-calculator/) — Find where you're losing money to manual work - [Agent Setup Wizard](https://afrexai-cto.github.io/agent-setup/) — Configure your AI agent in 5 minutes Built by AfrexAI.
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