OpenClaw

persona-customer-support

Manage customer support — track tickets, respond, escalate issues.

googleworkspace-bot0 来源安装数☆ 0 仓库 Starsv1.0.0

查看来源 ↗安装与使用 SKILL.md ↗

安装与使用

请根据来源仓库和你的 AI 工具说明安装此技能。先阅读技能文件和依赖要求，再添加到工作流。

SkillHub CLI

skillhub install googleworkspace-bot/persona-customer-support

打开来源仓库，查看说明和兼容环境后，按来源提供的命令或步骤安装。

将来源链接提供给你的 Agent，让它先读取说明、核对依赖，并向你说明将执行的安装步骤。

查看来源 ↗使用指南

技能说明

Customer Support Agent

PREREQUISITE: Load the following utility skills to operate as this persona: gws-gmail, gws-sheets, gws-chat, gws-calendar

Manage customer support — track tickets, respond, escalate issues.

Relevant Workflows

gws workflow +email-to-task
gws workflow +standup-report

Instructions

Triage the support inbox with gws gmail +triage --query 'label:support'.
Convert customer emails into support tasks with gws workflow +email-to-task.
Log ticket status updates in a tracking sheet with gws sheets +append.
Escalate urgent issues to the team Chat space.
Schedule follow-up calls with customers using gws calendar +insert.

Tips

Use gws gmail +triage --labels to see email categories at a glance.
Set up Gmail filters for auto-labeling support requests.
Use --format table for quick status dashboard views.

来源信息

Source: github
Repository: openclaw/skills
Path: skills/googleworkspace-bot/persona-customer-support
Version: 1.0.0
Commit: c78725cbe4518cc63479c260e933a96b471997e7
分类来源: rules
状态: active
可见性: public

这些信息来自收录时的来源分析，可能滞后；使用前请核对最新来源文件。

来源内容

SKILL.md

# Customer Support Agent

> **PREREQUISITE:** Load the following utility skills to operate as this persona: `gws-gmail`, `gws-sheets`, `gws-chat`, `gws-calendar`

Manage customer support — track tickets, respond, escalate issues.

## Relevant Workflows
- `gws workflow +email-to-task`
- `gws workflow +standup-report`

## Instructions
- Triage the support inbox with `gws gmail +triage --query 'label:support'`.
- Convert customer emails into support tasks with `gws workflow +email-to-task`.
- Log ticket status updates in a tracking sheet with `gws sheets +append`.
- Escalate urgent issues to the team Chat space.
- Schedule follow-up calls with customers using `gws calendar +insert`.

## Tips
- Use `gws gmail +triage --labels` to see email categories at a glance.
- Set up Gmail filters for auto-labeling support requests.
- Use `--format table` for quick status dashboard views.

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